Privacy Policy 

Effective Date: January 6, 2025

At Lovenaapo, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.lovenaapo.com (“Website”), and interact with our products and services. By using our Website, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect information from you in various ways when you visit or use our Website. The types of information we collect include:

1.1. Personal Information
When you create an account, make a purchase, or contact us, you may provide us with personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (such as credit card number, expiration date, and billing address)

1.2. Non-Personal Information
We may collect non-personal information automatically when you visit our Website, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our Website
  • Referring website (if applicable)

This information helps us improve our Website and understand how users interact with our content.

2. How We Use Your Information

We use the information we collect for several purposes, including:

2.1. To Process Orders
We use your personal information to process and fulfill your orders, including payment processing, order confirmation, and shipping.

2.2. To Improve Our Services
We may use your information to enhance your experience on our Website, improve product offerings, and better understand your preferences.

2.3. To Communicate with You
We may use your contact information to send you order updates, promotional offers, and marketing materials. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

2.4. To Provide Customer Support
Your information allows us to respond to your inquiries, provide customer service, and resolve any issues related to your purchases or use of the Website.

2.5. To Ensure Security
We may use your information to monitor and improve the security of our Website and prevent fraud.

3. How We Protect Your Information

At Lovenaapo, we take data security seriously. We use industry-standard encryption and security measures to protect your personal information from unauthorized access, alteration, or disclosure.

3.1. Secure Payment Processing
We use third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS) to securely process payment information. Lovenaapo does not store your full payment details on our servers.

3.2. Secure Website
Our Website is equipped with Secure Socket Layer (SSL) technology, which encrypts sensitive data transmitted between your browser and our server to ensure confidentiality.

3.3. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for accounting, legal, and customer service purposes.

4. Sharing Your Information

4.1. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in running our Website, processing payments, fulfilling orders, and sending marketing communications. These providers are obligated to use your data only for the purposes for which we have engaged them.

4.2. Legal Compliance
We may disclose your information if required to do so by law, in response to a legal process, or to protect the rights, property, or safety of Lovenaapo, its customers, or others.

4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of such changes by posting a notice on our Website.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your interactions with our Website. Cookies are small data files stored on your device that help us improve your browsing experience.

5.1. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the proper functioning of the Website, such as remembering items in your shopping cart.
  • Performance Cookies: These cookies help us understand how users navigate our Website so we can improve its functionality.
  • Targeting/Advertising Cookies: These cookies help us deliver personalized ads based on your browsing behavior.

You can control cookie settings in your browser by accepting, blocking, or deleting cookies, but note that some Website features may not function properly if cookies are disabled.

6. Your Rights and Choices

6.1. Access and Correction
You have the right to access, update, or correct your personal information at any time. You can do so by logging into your account or contacting us at info@lovenaapo.com.

6.2. Opt-Out of Marketing Communications
If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any email we send, or you can contact us directly at info@lovenaapo.com.

6.3. Data Deletion
You may request that we delete your personal information by contacting us at info@lovenaapo.com. Please note that we may need to retain certain information for legal or operational purposes.

7. Third-Party Links

Our Website may contain links to third-party websites that are not operated by Lovenaapo. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us at info@lovenaapo.com, and we will take steps to remove such information.

9. Changes to This Privacy Policy

Lovenaapo reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates. Your continued use of our Website after any changes to this policy will constitute your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lovenaapo
Hotline: (315) 918-4155
Address: 17094 State 12e Rte, Dexter, New York
Email: info@lovenaapo.com
Website: www.lovenaapo.com